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Small Talk = Success: 10 Tips

Debra Fine

The ability to connect with others through small talk can lead to big things, according to Debra Fine, author of The Fine Art of Small Talk (Hyperion 2005).


9. Drill Down
Dig deeper. When you engage in a conversation, don’t leave it too quickly. If a vacation is mentioned, pick up on the cue and dig deeper. Ask where she went, what he did, what was the highlight, if she would go back. You’ll make her feel good about her life and about taking time with you. Always follow up a question like “How’s work?” with "What’s been going on at work since the last time we spoke?” This way they know you really want to hear about what is going on in their lives.

Next: 10. Exit Strategy