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5 Social Media Tips for Beginners

Nancy E. Schwartz | Getting Attention

July 08, 2010


I want to welcome guest blogger Colleen Farrell. As senior director of marketing and communications at New York Cares, New York City’s largest volunteer organization, she is a master communicator re: volunteer engagement. Today, Colleen shares some social media insights for volunteer communications…

I’ve been immersed in social media for several years, but like everyone else, have much to learn. New York Cares has a very credible (and fast growing) online presence, but I often feel like we’re just scratching the surface.

That’s one reason I attended last week’s 2010 National Conference on Volunteering and Service (NCVS). Social media was all the buzz, with its own dedicated track (standing room only) featuring speakers from Facebook, Twitter, Pepsi, Craigslist and others. And most importantly, it created a vibrant forum for sharing experiences and wisdom from the crowd.

I came away with multiple takeaways (always a good sign). Here are my top five:

1. There are no experts – There are no social media manuals, and there is no single right way to do it. The best way to learn is to get out there and do it. Twitter’s Jack Dorsey got laughs when he recommended not following panelists’ advice – instead trust and listen to your community. They’ll tell you what matters.

It’s Not About Us→


Featured Author: Nancy E. Schwartz
Nancy E. Schwartz helps nonprofits succeed through effective marketing and communications as the publisher of the Getting Attention blog and e-newsletter, and as president of New York City-based Nancy Schwartz & Company (NS&C). Nancy and her team at NS&C provide marketing planning and implementation services to organizations as varied as the Corporation for Supportive Housing, Robert Wood Johnson Foundation, Environmental Health Coalition, United Jewish Federation of Tidewater and the National Center for Biking and Walking. For more nonprofit marketing resources like this, subscribe to her e-update.